Customer Service

Call Center Agent

Permanent

Everstaff

We are seeking a Customer Service Specialist for our client in the Tampa area! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
Qualifications:
  • Previous experience in customer service, sales, or other related fields
  • 3 years’ experience preferred 
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Additional Information:
  • Full-time 8-hour shift
  • All shifts available
  • Pay $17-$22/hr
  • In-office call center
  • Benefits: 
    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Paid time off
    • Vision insurance
Interested and qualified candidates, please submit your resume for immediate consideration.
All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other protected status under the law.
EverStaff is an equal opportunity employer (M/F/D/V/SO/GI).