Customer Service

Customer Service Coordinator-Lake Mary

Permanent

Everstaff

As a Customer Support Representative, you will be expected to coordinate transportation and translation services for Worker’s Compensation patients with a positive and professional demeanor.

Start Date:  01/18/2022

Work Schedule: 12:30pm-9:30pm

Training Schedule: 9:00am-5:00pm (first 3 weeks)

Pay$ 15+/hour


This includes:

  • Managing inbound and outbound calls
  • Collaborating with clients, patients, drivers and translators
  • Collecting and entering appointment information
  • Meeting production expectations

Required Skills:

  • Ability to work independently, with or without immediate supervision
  • Strong written/oral communication skills
  • Ability to speak/read/write English fluently
  • Ability to work with people at all levels in a team-oriented, customer service oriented environment
  • Strong critical thinking skills
  • Strong organizational skills
  • Ability to manage several tasks simultaneously
  • Strong attention to detail
  • Ability to navigate computer and internet based programs efficiently
  • Alpha/Numeric Data Entry
  • High level of professionalism
  • Customer service experience

Preferred Qualifications:

  • Ability to speak/read/write Spanish
  • Experience with English/Spanish Translation
  • Experience with ACD telephone lines
  • Proficient in Microsoft Office applications
If you feel you have the above qualifications, please apply and an interview will be scheduled for you.
We offer employees Medical, Dental, Vision, Accident, Life, Disability and Cancer insurance coverage
All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other protected status under the law. We are an equal opportunity employer (M/F/D/V/SO/GI)