Everstaff is seeking an Administrative Coordinator for a reputable company in the Brook Park area.

This is a back office position, but also involves some calls with customers providing assistance and direction as needed.

Essential Responsibilities:

• Document and flag accounts received daily through electronic, paper or email notification
• Submit proof of claims
• Respond to requests and inquiries from first and third party partners via phone, mail or designated email box
• Research issues related to payments, customer requests for verification, etc
• Take payments by phone (ACH/Debit/Credit)
• Answer inbound calls from customers providing assistance and direction as needed

Qualifications

• Strong verbal communication skills
• Previous call center experience preferred
• Ability to multi-task and quickly move from one function to another
• Listening and negotiation skills
• Proficient in Microsoft Word and Excel

Additional Information:

• Pay: $16.50-$18/hr based on experience
• Monday-Friday 8am-4:30pm
• Possible hybrid schedule after training and good performance (2 remote days and 3 in office days)

Qualified candidates submit your resume for immediate consideration.