Customer Service

Warranty Services Representative



EverStaff is seeking a Warranty Services Representative for a direct hire opportunity in Cuyahoga Falls. You will be responsible for processing improvements of warranty processes and policies.


  • Provide high quality customer service in a fast-paced environment.
  • Identify details in support of processing customer warranty claims daily.
  • Prepare customer correspondence.
  • Accurately maintain company records
  • Follow-up and drive closure to claim execution.


  • High School Diploma/GED
  • Strong written and verbal communication
  • Ability to support rotating East Coast hours 8:00a-4:30p and West Coast hours 11:30a-8p EST – Monday-Friday
  • Self-sufficient and self-starter
  • Familiar with a SOP’s and Warranty Services concepts, practices, and procedures

Qualified individuals should apply for immediate consideration.

All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other protected status under the law.

EverStaff is an equal opportunity employer (M/F/D/V/SO/GI).

Job Type: Full-time

Salary: $17.00 – $21.00 per hour

Experience level:

  • 1 year

Work setting

  • Call center
  • In-person